Privacy policy
Welcome to Stradger Prop Ltd. ("Stradger," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our Services, including our Simulated Trading Challenges.
If you have any questions or concerns about this policy, please contact us.
By using our website or our Services, you agree to this Privacy Policy.
1. Who Are We
Stradger Prop Ltd. is a Hong Kong-registered company operating educational and simulated trading services through proprietary assessment programs ('Challenges'). Our services are designed to allow traders to demonstrate their skills using simulated capital and do not involve real financial trading or investment management. All trading activities take place in simulated environments used solely for educational and performance assessment purposes. Stradger does not facilitate or execute trading in the real market.
2. Information We Collect
We collect personal and technical information to operate, improve, and secure our services. This includes:
Personal Information (provided by you)
- Full name
- E-mail address
- Phone number
- Country and billing address
- Account login information (username/password)
- Payment information (securely processed by third-party processors)
- Identification documents (for KYC verification or payment)
Data Collected Automatically
- IP address and device identifiers
- Browser type and operating system
- Date, time and duration of visits
- Clicks, page interactions, and browsing behavior
- Trading activity on our simulated platforms
- Usage metrics for fraud analysis and prevention
Optional Data (if linked or provided)
- Social media or trading platform identifiers
- Telephone number for marketing updates (if consented)
We do not intentionally collect sensitive data such as national identification numbers, tax records or financial portfolio information.
Data relating to payments or rewards is collected solely to process rewards based on performance derived from simulated results, and not on investment income.
3. How We Use Your Data
We process your personal data to provide and improve our Services, including:
- Creating and managing user accounts
- Processing of Challenge registrations and payments
- Providing access to simulated trading environments
- Monitoring compliance with trading rules and processing limited identity and transaction data to prevent fraud, verify users (AML/KYC), and ensure legal compliance for payments
- Communication with users (support, notifications, updates)
- Prevention of fraud, abuse and unauthorized access
- Improved website performance and user experience
- Implementation of optional marketing updates (with your consent)
- Compliance with legal and regulatory obligations (e.g., AML/KYC for payments)
Legal Basis for Processing
- → Contractual necessity — to provide the services you request
- → Legitimate interest — to maintain secure and efficient operations
- → Consent — for optional marketing or communications
- → Legal compliance — when required by law
4. Cookies and Tracking
We use cookies and similar technologies to personalize the user experience, analyze traffic, and improve functionality. Analytical data may be processed by trusted third-party tools such as Google Analytics or Intercom to enhance the user experience. These tools do not store payment or identification data. You can manage or disable cookies through your browser settings at any time.
For more details, please read our Cookie Policy.
5. How We Protect Your Information
We implement robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, or loss. These include encryption, limited access controls, and secure data storage.
However, no system is completely secure; users are encouraged to use strong passwords and maintain good cybersecurity hygiene.
6. How Long We Keep Your Data
We retain personal data only for as long as necessary for the purposes described above or as required by law. After this period, the data is securely deleted or anonymized.
Examples of Conservation
- Account and transaction data: up to 5 years
- Marketing consent: until withdrawal
- Legal or regulatory files: as required by law
7. Data Sharing and Third Parties
We may share data with trusted partners only for operational purposes, including:
- Payment processors (for challenge purchases and payments)
- Trading platform providers (for demo accounts)
- Cloud hosting and data storage services
- Email and analytics providers
- Customer support and marketing tools (e.g., chat, CRM systems)
All partners are contractually obligated to protect your data and use it only for legitimate purposes. We do not sell your personal information to third parties.
8. International Data Transfers
Because Stradger operates globally, your information may be transferred to and processed outside your country, including within the European Union or Hong Kong. All data transfers comply with the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and international data protection frameworks such as the GDPR. All transfers are protected by appropriate contractual and technical safeguards.
9. Your Rights
Depending on your location, you may have the following rights:
- Access — request details about the personal data we hold
- Correction — request the correction of inaccurate or outdated data
- Deletion — request the deletion of your personal data
- Restriction — limiting treatment under specific conditions
- Portability — request a copy of your data in a portable format
- Objection — objecting to certain treatments, such as marketing
- Withdraw Consent — revoke your consent at any time
You can exercise these rights by contacting us. Stradger does not discriminate against users who exercise their privacy rights.
10. Account Deletion
You can request the permanent deletion of your Stradger account by contacting support. After confirmation, your profile, login credentials, and non-transactional data will be deleted. Certain records (e.g., payments, compliance logs) may be retained to meet legal or accounting requirements.
11. Data on Minors
Our services are intended for users aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has provided information, please contact us for immediate removal.
12. Policy Updates
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates take effect immediately upon posting on our website. The 'Last Updated' date will be displayed at the top of the page.
13. Contact Information
If you have any questions, concerns or requests regarding your personal data, please contact us.